Frequently Asked Questions
Everything you need to know about shopping with ANDO STORE.
What is the standard shipping time for orders?
We offer standard shipping which typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.
How can I return or exchange an item?
You can return or exchange any unworn, unwashed items with original tags within 30 days of purchase through our online returns portal.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' button with specific measurements to help you find your perfect fit.
Are your materials sustainably sourced?
At ANDO STORE, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes across our seasonal collections.
Can I track my order in real-time?
Yes, once your order ships, you will receive a confirmation email containing a tracking link to monitor your package's progress.